Twilio is only required for phone call interviews. If you only use Google Meet, you can skip this setup.
Prerequisites
- A Twilio account (sign up at twilio.com)
- A Twilio phone number capable of making outbound calls
Step 1: Get your Twilio credentials
1
Log in to Twilio Console
Go to console.twilio.com.
2
Find your credentials
On the Console dashboard, locate:
- Account SID — Starts with
AC - Auth Token — Click the eye icon to reveal it
3
Copy both values
You’ll enter these in Vocalis.
Step 2: Get a phone number
If you don’t already have a Twilio phone number:1
Go to Phone Numbers
Navigate to Phone Numbers → Manage → Buy a number.
2
Choose a number
Select a number with Voice capability. Choose a local number in a region appropriate for your candidates.
3
Purchase
Click Buy to add the number to your account.
Step 3: Connect to Vocalis
1
Open Vocalis settings
Log in to vocalis.witting.ai and go to Settings → Integrations.
2
Enter Twilio credentials
In the Twilio section, enter:
- Account SID
- Auth Token
- Phone Number (the Twilio number that will be the caller ID)
3
Save and test
Click Save. Use the Test Connection button to verify.
Step 4: Configure webhooks (if required)
Depending on your Vocalis setup, you may need to configure Twilio webhooks to point to Vocalis:1
Go to your phone number settings
In the Twilio Console, navigate to Phone Numbers → Manage → Active Numbers and click your number.
2
Set the Voice webhook
Under Voice Configuration, set:
- A call comes in: Webhook
- URL: The webhook URL provided in your Vocalis integration settings
- HTTP Method: POST
3
Save
Click Save configuration.
Troubleshooting
Next steps
Create a Meeting
Schedule a phone call interview.
Quick Start
Run your first interview.